HOW TO TURN A GREY COMPLAINT INTO A "THANK YOU!"

原题グレークレームを“ありがとう！”に変える応対術

Yasumori Amano/Japan Corresponding Evolution Research Society

商业自助 / 个人成长
出版社
Nikkei Business Publications, Inc. [Agt. JCA]
外部标识符
  • ISBN:9784532323479
出版日期
2020-06-23
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页数
192
作品的出版语言
日语
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先进企业客服负责人齐聚，共同打击日趋严重的客户骚扰行为！ 解释如何处理灰色投诉的漫画。

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