HOW TO TURN A GREY COMPLAINT INTO A "THANK YOU!"

Original titleグレークレームを“ありがとう！”に変える応対術

Yasumori Amano/Japan Corresponding Evolution Research Society

BusinessSelf-Help
Publisher
Nikkei Business Publications, Inc. [Agt. JCA]
External Identifiers
  • ISBN:9784532323479
Publication Date
2020-06-23
Offer Deadlines
Sign in to view the offer deadline and offer method for each language.Sign in to view
Pages
192
Publication Language
Japanese
Request a sample(sign-in required)Make an Offer(sign-in required)Contact the publisher(sign-in required)
View Sell Sheet(sign-in required)

深刻化するカスタマーハラスメント対策に先進企業の顧客応対リーダーが集結！　グレークレーム対処法をマンガで解説。

Sign in to view rights availability for this title.

Sign in or register to view rights availability and to send offers.

Sign InRegister

Related Books

The Dream-Granting Elephant 1 (guide)

The Dream-Granting Elephant 1 (guide)

Keiya Mizuno

THE ELEPHANT THAT MAKES DREAMS COME TRUE 3

Keiya Mizuno

CHO KINTOREGA SAIKYONO SORYUSYONDEARU

CHO KINTOREGA SAIKYONO SORYUSYONDEARU

Testosterone

THE ELEPHANT THAT MAKES DREAMS COME TRUE 4: GANESHA AND DEATH

Keiya Mizuno

A TEXTBOOK ON INVESTING TO SURVIVE IN TIMES OF CHANGE

A TEXTBOOK ON INVESTING TO SURVIVE IN TIMES OF CHANGE

Tatsuya Goto

TECHNOGENESIS: WILL TECHNOLOGY SURPASS GOD?

TECHNOGENESIS: WILL TECHNOLOGY SURPASS GOD?

Nikkei Inc.

INFLATION JAPAN

INFLATION JAPAN

Setsuo Otsuka

MY THEORY OF MANAGEMENT

Yoshihiko Miyauchi

CRO'S WAY: MAXIMIZE VALUE AND PROFITS BY CHANGING PEOPLE, SERVICES, AND SALES METHODS

CRO'S WAY: MAXIMIZE VALUE AND PROFITS BY CHANGING PEOPLE, SERVICES, AND SALES METHODS

Shunsuke Onishi

SHOCK OF POPULATION HALVING: NEW REGIONAL STRATEGIES

SHOCK OF POPULATION HALVING: NEW REGIONAL STRATEGIES

Hideaki Tanaka

RETAIL AI'S STRONGEST MONETIZATION

RETAIL AI'S STRONGEST MONETIZATION

Hisao Nagata

INTRODUCTION TO DESIGNING INDICATORS THAT CAN BE USED AT WORK

INTRODUCTION TO DESIGNING INDICATORS THAT CAN BE USED AT WORK

Yuichiro Kotani